Rachel Lavelle Professional

cONTACT US/ POLICIES

Policies.

Tattoo Appointments/Clients

If you have a previous tattoo from another artist, please email/text us an image of your brows prior to booking your appointment to ensure suitability. Email admin@rachellavelle.com.au / Phone 0401320056. Thank you

 

Visitors/Children.

Please do not being any visitors or children to your appointment, we absolutely love children and their laughter, however our clients are here to relax and enjoy some quiet time without disturbances.

 

Mobile Phones.

Please switch your mobile to silent on arrival and we request that you do not take calls whilst in the salon, our clients are relaxing with massages and facials and this can disturb their experience. We ask that you please step outside should you need to make a phone call.

 

Deposits.

All appointments/classes require a deposit to secure your booking, deposits are strictly non refundable.

 

Rescheduling/Cancellation of Appointments

Salon- 48 hours is required to reschedule or cancel your appointment . Failure to do so means you forfeit your deposit. You will be required to pay a new deposit when booking your next appointment. 

Academy – Course Cancellations within 14 days of the scheduled class results in forfeiture of the training deposit. If you provide over 14 days notice you can choose an alternative date.

 

No shows

We have a strict No Show policy. Your deposit will be forfeited and not transferrable to another date. You will be charged the full amount of your appointment if failed to contact us and have not come to your booked appointment. 

 

By booking your class/salon service you agree to the above terms.

Contact Us.

Contact Hours

Monday 9.30 - 5
Tuesday 9.30 - 5
Wednesday 9.30 - 5
Thursday 11 - 7.30
Friday 9:30 - 5
Saturday 10 - 4 (By Appointment)

find us

CONTACT

27/3 Silas Street
East Fremantle

P: 0401 320 056
E: admin@rachellavelle.com.au